We may not often turn to economists to help us think differently about decisions we make about people, but I believe there are lessons to be learned. … Read more
3 Mistakes Companies Make Related to Resilience
If companies weren’t sure of the value of resilience before the pandemic, they certainly are now. These past several months have proven just how important … Read more
HCM Is No Longer Enough: The Rise of HXM
Employees are the heart of every business. They make it possible to keep the lights on, turn a profit, create happy customers, and ultimately to achieve … Read more
My Journey As a Black Woman to Stop Code-Switching
I’m a Black woman. And like many Black women, I’ve engaged in code-switching, which entails alternating between two or more languages or cultures when … Read more
Marginalizing Talent With a Culture of Fear
Some years ago, I was hired for an executive position in a healthcare organization, and it was strongly suggested to me that I “get rid” of one of my … Read more
The Failure of Employee Engagement…Until Now (Maybe)
“We just got our numbers — and they’re up! We are happily surprised because we thought our engagement numbers would go down, but that didn’t happen.” I’ve … Read more
The Pandemic Has Been Great for Productivity, But…
Change has always been the only constant in the workplace, especially over the past six months. Employees have faced significant change as they’ve adjusted … Read more
Rebooting Internal Talent Mobility
HR encourages managers to have career conversations with their direct reports. This is a nice idea. Unfortunately, when an employee asks, “What’s next in … Read more
Why Has Employee Engagement Improved During the Pandemic?
Not long ago, the National Bureau of Economic Research officially declared that the United States entered into a recession in February 2020, ending one of … Read more
The Revolving-Door Revolution: Stop Obsessing Over Retention
In a pre-pandemic world, businesses typically valued the longevity of an employee who would stay for the long-run. Essentially, they hired for long-term … Read more