All high performance environments share a serious devotion to results. They’re competitive, stressful workplaces where mediocrity is disdained and failure … Read more

All high performance environments share a serious devotion to results. They’re competitive, stressful workplaces where mediocrity is disdained and failure … Read more
You can toss this into the debate over whether or not performance reviews are useful (and maybe even add it to the argument over whether HR should report … Read more
This one cannot be blamed on HR but on a current August 2012 Vanity Fair article — How Microsoft Lost Its Mojo — that argues that the … Read more
Rounding out a weeks’ worth of posts on employee engagement is a brief look at the impact of employee engagement on customer service and – consequently – … Read more
Despite all that has been said or written about employee engagement, there’s still a question that’s hard to get a straight answer to: … Read more
Feedback — how often should we give it? Who should give it? When should it be given? What format to deliver it should be used? All of these are good … Read more
There’s a famous story from the early days of the space race. President John F. Kennedy was visiting NASA headquarters for the first time, in … Read more
There are three words that no employee (and most managers) ever want to hear, words that will frighten the bejesus out of anyone who encounters them. … Read more
During the last few months, one of the top books on the bestseller lists has been the Steve Jobs autobiography. It’s a fascinating read and doesn’t hold … Read more
A lot of surveys come across my desk, and the best of them are the ones that tell you something new or breaks new ground on a particularly interesting … Read more