There’s a global war for talent raging. CEOs around the world see “human capital” as their No. 1 business challenge, says McKinsey. So why don’t these same … Read more
What Leaders Need to Do to Regain Their Workers’ Lost Trust
“Trust in institutions is no longer automatically granted on the basis of hierarchy or title; in today’s world, trust must be earned.” This is the … Read more
11 Things Leaders Need to Talk About When They Meet With Their Staff
A few years back I wrote an article called Stop Having Status Meetings! 5 Better Things to do Instead. Status updates squander time that could be spent … Read more
Want a Culture Like Netflix? You Need to Link Values and Recognition
Imagine for a moment that your own company’s culture is run like a professional sports team. Performers are highly rewarded for their contributions. … Read more
Five Tips For Brand New Managers
First of two parts So, you’ve been promoted to a manager position and have people reporting directly to you. But with great power comes great … Read more
How Strong Cultures Help Companies Win Talent — and Customers, Too
Leaders tend to focus on the internal benefits of culture — the ability to retain talent and improve performance. But the benefits of a strong culture also … Read more
Selling Your Employer Brand: The Power You Find in Stories and Sound Bites
Does your organization have a set of stories and sound bites that your recruiters and hiring managers share with potential candidates, stories that say: … Read more
Hiring Wisdom: Here’s a Surefire Formula For Business Success
While you probably do extensive recordkeeping to track how well your team meets customer service standards and goals, I doubt you track how well you are … Read more
How One Doctor Is Showing Us How to Tear Up the Organizational Playbook
“Within six weeks, they had to send a truck around to pick up all the wheelchairs,” Thomas told the Post. “You know why most people [in nursing homes] use … Read more
How (and Why) Great Leaders Are Great at Delegating
One thing I love about the work I do is that it gives me contact with a wide range of leaders. I especially enjoy the opportunity to learn from those whose … Read more