“I must not fear. Fear is the mind-killer. Fear is the little-death that brings total obliteration. I will face my fear. I will permit it to pass over me … Read more
Leaders Struggle to Communicate Authentically in Remote Environments
When the coronavirus pandemic reached its critical flashpoint in March 2020, it triggered an immensely damaging blow to business. Offices and conference … Read more
Want to End Racism? Training Doesn’t Work. So What Does?
In my lifetime, I’ve seen my native Los Angeles burn twice due to civil unrest caused by racism. In Spring 1992 I was taking my final exams at UCLA and … Read more
SHRM Is Failing to Make HR Relevant
Like many of you, I recently received a letter from Johnny C. Taylor, the president and CEO of SHRM. He announced that the organization will take “a … Read more
How a Hospital’s Leadership Development Is on the Frontlines of the Pandemic
Agility. Resilience. Networking across silos. Dealing with complexity and rapid change. While these skills are important in all areas of work, they’re … Read more
How to Solve Your Most Difficult Leadership and Talent Challenges
To find better solutions to your most difficult business problems, paradoxically, you don’t want to focus on solutions. Instead, you want to make sure you … Read more
How HR Can Strengthen Team Alignments in the Time of COVID-19
As an HR manager, you represent the cornerstone of your company’s infrastructure. To effectively support the organization, you promote and track company … Read more
The Three Essential Skills for Successful Managers
How managers operate with their team ultimately sets the tone for how employees interact with customers, and how they manage relationships both internally … Read more
Communicate Personal Loyalty As a Leader
It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of course, … Read more
4 Reflections for HR Leaders Facing Enormous Changes
Like many HR professionals, leading through COVID-19 has been one of the most difficult challenges I have seen in my 20-year career. As an Orlando, … Read more