— Managers rely on control; leaders inspire trust My sons and I were watching a Star Wars movie marathon last weekend when Yoda (my favorite … Read more
Long, Hot Summer Question: Why Are Some Employees Freaking Out?
* See updates below Yes, I know it’s late summer. And yes, I know it has been scorching, make-you-crazy hot through most of the U.S. But still I … Read more
The Curious Case of Mark Hurd: Would you Fire a CEO Over Expenses?
* See updates below In case you’re one of those who believe that corporate executives get handled with kid gloves for issues in the workplace that would … Read more
Workplace Communication: Why It’s Critical Now, More Than Ever
Imagine the following scenario: it is late on Thursday afternoon. Your boss has just come in to talk with you about how much needs to be completed by … Read more
Do Engaged Employees Help Create Loyal Customers?
As part of an MBA Global Study trip back in 1989, I found myself in Japan in the boardroom of Fujitsu Corporation with the vice-chairman of the board and … Read more
Make it Right BEFORE Disaster Strikes
I’ve been watching BP’s television commercials flooding the airways. They provide an impressive narrative on the wide range of actions and the commitment … Read more
What Does it Take for Your Employees to Get With the Program?
I’ve worked in a lot of different places over the course of my career, and if there’s one thing guaranteed to get a universal groan from rank-and-file … Read more
Inspiring Creativity: How to Make it Run Wild in Your Employees
A recent Newsweek article titled “The Creativity Crisis” points to research that shows for the first time that American creativity is … Read more
Former HR Exec Libby Sartain Named to Board of Directors at Manpower Inc.
Who said that HR people don’t get a seat at the table? Libby Sartain, the former chief human resource officer for both Yahoo and Southwest Airlines, has … Read more
Survey: Leadership Confidence is Down – Especially in HR
The results of the latest Leadership Confidence Pulse data show that while confidence in the economy is up, confidence in all internal aspects of … Read more