To find better solutions to your most difficult business problems, paradoxically, you don’t want to focus on solutions. Instead, you want to make sure you … Read more
What Employee Care Post-COVID Looks Like
Now that the United States is reopening little by little, businesses must reexamine what employee care looks like. The entire world has collectively been … Read more
The Culturally Competent HR Leader
“I don’t see color.” I had to gag. Here we were, just a few HR professionals discussing racism and conscious bias, and a veteran HR professional had … Read more
The Three Essential Skills for Successful Managers
How managers operate with their team ultimately sets the tone for how employees interact with customers, and how they manage relationships both internally … Read more
4 Reflections for HR Leaders Facing Enormous Changes
Like many HR professionals, leading through COVID-19 has been one of the most difficult challenges I have seen in my 20-year career. As an Orlando, … Read more
Stop Putting Glitter on Sh*t: Get Out a Shovel
Not long ago, I was venting with my sister about work. I complained about the brutal travel schedule, the frequent logistical hiccups, and the frustration … Read more
Getting Back to Work Safely: Three Critical Barriers to Re-entry, Solved
An analysis of week-by-week workforce activity trends in the U.S. tracks a sharp and steady decline in employees clocking in for work leading up to … Read more
No Diversity Strand Is Untouched by COVID-19: Why Diversity & Inclusion Is More Import…
COVID-19 is a virus that does not discriminate and does not respect international borders. The spread of the virus has shown us that we have a lot more in … Read more
Proceed With Caution: Moving Back to Workplaces Will Come With New Challenges
In late February, just before the U.S. began shutting down, I took on a new project: helping a client develop employee communications relating to their … Read more
Trending Forward: How to Leverage the 3 C’s Into the Next Phase of Workplace Strategy
We’re in the beginning weeks of communities moving into the “new norm,” and companies around the nation are planning for what that looks … Read more