While conducting a program on how to recognize and work with different personality styles, I heard a great example of self-awareness from the group’s … Read more
The Problem When Attorneys Become Facebook Friends With a Litigant
By Eric B. Meyer It was bound to happen sooner or later… Mary Pat Gallagher of the the New Jersey Law Journal reports here (subscription required) … Read more
Retaining Talent? It Starts at the Top
Hiring and retaining top talent is critical to every business’ success. But many employers are reporting that despite the high number of job seekers in the … Read more
The Lesson of Neil Armstrong: Anyone Can Find the Quiet Courage to Lead
If I were to ask people how to describe you, would “courageous” show up in the list? It seems we tend to associate that word with situations of life and … Read more
Can You “Fix” a Bad Manager? There Are Only 3 Choices for HR
If you’re interested in management, improving your management skills or the like, I strongly encourage you to add Wally Bock to your daily reading list. … Read more
Discretionary Effort: Is It Really the “Holy Grail” of Engagement?
A lot of my work lately has been focused in the area of employee engagement. In fact, I’m speaking at a number of conferences this fall, sharing my … Read more
Are You “Done?” You Need Some Fire to Fix Employee Discontentment
“I’m done.” Those words were uttered by Andy Roddick last month at the beginning of the U.S. Open. Tennis is unlike a lot of sports, where the coach or … Read more
Customer Satisfaction: Why Don’t More Companies Do the Right Thing?
I don’t know if you heard the story about the little 10-year-old girl that was flying unaccompanied on a plane trip** from San Francisco to Traverse City, … Read more
A Labor Day Lesson: The Importance of Adding Value to Your Job
Editor’s note: Since today is Labor Day in the United States, we thought it appropriate to republish this Classic TLNT post from another Labor Day … Read more
Being the Boss: Why Is Becoming a Manager So Difficult?
Editor’s note: Sometimes, readers ask about past TLNT articles that they have heard about but may have missed. That’s why every Friday, we’re republishing … Read more