Everyone knows that the average hiring process is less than perfect. In fact, most selection processes have high failure rates (i.e. even after months or … Read more
It’s Nutty to Think Recognition Does Employees “More Harm Than Good”
I am deeply disturbed by an article by Lucy Kellaway in the Financial Times. In it, based on research about sales people flattering customers, Kellaway … Read more
What Great Companies Know: Retention Is Critical For Real Success
The aftermath of 2008 economic downturn saw employee turnover plummet as most employees decided to hunker down in their jobs. Turnover went from 35.7 … Read more
Hiring Wisdom: Why the First Day on the Job Is Most Important
My worst first day experience: I was hired to be a food and beverage server in a busy restaurant that was a very popular brand in town. I was happy when … Read more
The Top Reasons You Probably End Up Hiring Mediocre Interns
Not all interns are cut from the same mold. Some are fueled by their passion and flawlessly execute tasks with a smile on their face, while others tend to … Read more
A Critical Quality You Want in Your Employees? It’s Inquisitiveness
“I want to buy a flip phone; I do not want one of those new phones. I do not text because it gives you carpal tunnel syndrome. I can’t be bothered to use … Read more
Hiring Horrors: 4 Lessons We Can Learn From Scary Movies
With Halloween around the corner, it might be time to admit hiring can be downright scary. You want to find the best people for your company before the … Read more
5 Steps to Keep Your Team Focused on Continuous Improvement
“If you’re any good at all, you know you can be better.” — Lindsey Buckingham, American musician Good enough is good enough, right? Perhaps that’s true for … Read more
The Warning Signs of a Highly Disengaged Employee
The world is an unhappy place when you don’t like your job. Job dissatisfaction is the gateway to disengagement, disengagement leads to lowered … Read more
The Benefits of Big Data in Helping Create a Competitive Advantage
Being surprised is rarely a good thing in business. One of the reasons Big Data has quickly become the darling of business is because its insights help … Read more