You know what your organization wants from you? It’s not to be great. Or to be an “A” player. Or high energy. Or Top 10 percent. It’s also not … Read more
Sometimes It Takes Failure to Ultimately Lead to Success
“If you want to increase your success rate, double your failure rate.” — Thomas Watson Jr., former CEO of IBM As children, we are … Read more
When Your Employees Are Right, Tell ‘Em They’re Right
Back in the day when I used to watch a lot of the Dr. Phil show, I heard the good counselor question his guests more than once, “Do you want to be right, … Read more
This Is a Serious Question: Should We Kill Human Resources?
An argument for the “end of HR” has been made from time to time. Heck, just a few months ago we read a scathing takedown of the classic HR model by Bernard … Read more
Great is Good, But Good Companies Can Be Pretty Great, Too
There we were — discussing the factors that make “great” employers so special. I couldn’t resist asking how organizations on Fortune magazine’s list of 100 … Read more
Leadership 101: Yes, Employees Need Tough Love, Too
Frank Sonnenberg wrote a terrific blog post recently on “Tough Love: A Lifelong Gift.” His context was parental responsibility and his descriptions of … Read more
You Don’t Need a Survey to Know if Your Employees are Engaged
With a veritable army of scientific researchers, the Gallup Organization spent decades developing their famed Q12 Survey. They now package and market this … Read more
Defining HCM: Is it About “Real Value Added” or “Metrics and Tools?”
The term “human capital” refers to the knowledge, skills, and abilities (KSA’s) of people within an organization. For the most part, business professionals … Read more
Inclusiveness Dilemma: The Challenges Dealing With Differences at Work
College football star Michael Sam’s announcement last week that he is gay, and would soon the first openly gay NFL player, rekindled some hot workplace … Read more
3 Ways That JetBlue Gets the Most Out of Social Recognition
During my career as an employee recognition strategist and consultant, I’ve had the honor and privilege of working with many truly innovative and forward … Read more