Whether your business is large or small, if you are the CEO, you are also the CCO — the Chief Cultural Officer. Culture matters. It is what makes the … Read more
The Price of Principles: What Do They Say About a Company’s Culture?
The New York Times published an article about yet another successful, high profile sports coach who has been caught lying about his credentials. Times … Read more
What Do You Do If You Don’t Get Along With Your Boss?
“So what if your boss is the person you don’t get along with? It’s like we just don’t click, and neither of us is talking about it. Should I be the one who … Read more
Tech Insights: Operations vs. HR, or Why Old Techniques Still Have Value
I recently bumped into software aimed at call center operations. Normally, that is outside my scope, however this software, Snowfly, was all about … Read more
One Rule That Just Doesn’t Work For Managers (or Parents) Anymore
“Do as I say, not as I do.” There was a time when a parent who smoked, drank excessively, cursed, etc. could demand – and often expect – a different … Read more
Is OSHA’s Temp Worker Initiative Foreshadowing Things To Come?
I support OSHA’s temporary worker focus. Employers need to take more steps to ensure that temporary employees don’t fall through the cracks and do not … Read more
What Do You Do If Your Team Is Too Tactical and Not Strategic Enough?
I often hear this from executives: “My managerial team needs to be more strategic. I have managers who are fine at executing, but they are not strategic.” … Read more
Growing Your Career: Let Your Goals Be the Rudder That Guides You There
A headhunter called this week and their client is interested in me for a CEO role. Never really thought of myself at that level. I don’t know if I should … Read more
Hiring Wisdom: Top 10 Reasons Why Managers Hate Having to Hire Anyone
Most managers hate the hiring process because: 10. It takes too much time and they have so many other things on their plates. Many feel screening and … Read more
The Challenges in Merging Different Company Cultures
Mercer periodically puts out terrific infographics summarizing research around a particular topic. The most recent is “People Issues Affect M&A … Read more