The National Hockey League playoffs kicked off this week, and they have me thinking about the way talent and culture is managed in hockey, and, what both … Read more

The National Hockey League playoffs kicked off this week, and they have me thinking about the way talent and culture is managed in hockey, and, what both … Read more
“I’ll take 50 percent efficiency to get 100 percent loyalty.” — Samuel Goldwyn, American movie mogul. To paraphrase Forrest Gump, loyalty is as loyalty … Read more
Second of two parts In Like Ringing a Bell: How to Bring Out the Best in Employees, we explored the concept that YOU are Pavlov’s Bell to your employees. … Read more
“Don’t take this personally.” “Don’t bring me a problem unless you bring me an answer.” “We need to talk about that sometime.” If you’ve ever uttered these … Read more
What is the level of trust in your culture? What do employees think of senior management? Research says that only 49 percent of employees trust senior … Read more
In our world of “selfies” and social media apps to facilitate telling the world about our every thought and how we spend our time, it’s not shocking that … Read more
You may have met these people. They sit in the stands at sporting events and tell the rest of the fans what they did or didn’t just see on the field. These … Read more
This is from China Gorman: I love Southwest! ?#?SWA?. The pilot of our flight to Orlando just approached them sitting next to me with two extreme special … Read more
Put yourself in the role of a new hire. You are going to start a new job in a week or two and, while the anticipation builds, you wonder about all kinds of … Read more
By all other accounts, you probably aim to hire the best people for your organization. This includes targeting those who went to elite universities, were … Read more