The good guys — companies that are good to employees, to customers and to their communities — keep winning. That’s the hopeful news we found as we compiled … Read more
Engagement Matters, But It Is REALLY Critical in Health Care
Employee engagement is critical to customer satisfaction. This has been proven by study after study. And engagement is critical in any industry from retail … Read more
Costco’s Call: Why Staying Closed on Thanksgiving is a Good Idea
Last year, Costco took a controversial stand by refusing to stay open during Thanksgiving, citing the need to dispel the trend of retailers opening earlier … Read more
Tim Sackett’s 10 Essential Rules For an Awesome Office Holiday Party
It’s fast becoming that time of year when you’ll be invited to office holiday parties across the world! This is one of my favorite times of the year. Let’s … Read more
Hiring Wisdom: The Worst Hiring Decision You Could Ever Make
You are probably familiar with the old saying: “The road to hell is paved with good intentions.” Well, the worst hiring decision you could ever make is … Read more
Weekly Wrap: With So Much Research to Read, You Gotta Pick and Choose
Most weeks, I get as many as a dozen whitepapers, research findings, survey results, and other polls and related data. Most of it is focused on talent … Read more
Building a Framework For Cultural Change Through WE WIN
A popular post I wrote for TLNT last year (The 9 Clear Steps to Organizational Culture Change) is still on the first page of Google search results for that … Read more
The Power of Feedback in Improving Employee Performance
I’ve got a cool story for you about the power of sharing feedback — both positive and negative. A while back, I wrote a letter to the president of my … Read more
4 Rounds of Interviews? It Shows How Screwed Up Your Hiring Process Is
Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday. I had a client recently that was … Read more
3 Things to Help Hold on to Recent College Graduates
In many ways, recent college graduates are the perfect candidates to hire. They’re young, fresh, and willing to learn. However, they also come with a … Read more