Historically, human resources hasn’t exactly been high on the list of departments that make use of metrics. But in an age where we have more access to data … Read more
Hiring Wisdom: What’s the Answer Worth to You?
I was in a board meeting when a sales manager was asked the cost to procure each new account. Her answer was: “It depends. Do you want the $15,000 answer … Read more
Why We Need to Invest in Succession Planning for HR
Let’s face it: HR is a service department. We serve people at all levels through everything we do. We are the ones who partner with business leaders … Read more
What Great CHROs Know That Makes Them Great
Let’s set aside the obvious: Know the business. Build a great team. Cultivate relationships and respect with others on the leadership team. Understand the … Read more
Great Leaders Aren’t Born, They’re Cloned
“Last night on an elevator in New York, headed to dinner with my colleagues, a woman on the elevator asked if I was China Gorman. When I said yes, … Read more
Open Enrollment, Seriously? Yes! And Here’s What You Need to Do Now
It’s a beautiful day here in Michigan! 75 degrees and sunny, not a cloud in the sky. In the north, we get only a limited time to enjoy summer, so when it … Read more
When Wanting To Be Liked Is A Problem
A desire to be liked and accepted is deeply ingrained in just about everyone. It is a human trait that often drives the actions and decisions people make … Read more
When Your Leader is Struggling, Here’s What You Can Do
I am unhappy with my boss… He doesn’t give me feedback…. When she gives me feedback, it’s really vague and unhelpful… He doesn’t do what he says he’s going … Read more
Few Give Their Policy Management System Passing Grades
The days of organizations conducting policy management through spreadsheets, email and generic document-sharing platforms aren’t over yet. But they … Read more
If Time Is So Valuable, Why Aren’t You Tracking It?
Most executives are accustomed to tracking a wide variety of variables that affect our organizations: capital expenditures, return on investment, … Read more