The robot revolution has arrived. With major companies Facebook, Google, Microsoft, and Yahoo all launching some version of a chatbot or virtual assistant … Read more
Hiring Wisdom: What’s the Answer Worth to You?
I was in a board meeting when a sales manager was asked the cost to procure each new account. Her answer was: “It depends. Do you want the $15,000 answer … Read more
Use All 3 Of Your Brains To Be A Better Leader
In the 1990s, researchers discovered we actually have three “brains” – the massive brain in our head, and a much smaller set of brain cells in both our … Read more
Why We Need to Invest in Succession Planning for HR
Let’s face it: HR is a service department. We serve people at all levels through everything we do. We are the ones who partner with business leaders … Read more
Don’t Start Crunching Numbers Until You Know What Numbers to Crunch
I was helping a manager with the company’s analytics; the problem was framed as “falling engagement in front-line staff.” Now that is a good start … Read more
What Great CHROs Know That Makes Them Great
Let’s set aside the obvious: Know the business. Build a great team. Cultivate relationships and respect with others on the leadership team. Understand the … Read more
Why You Should Consider the “High Commitments” Over High Potentials
Within progressive organizations, high-potential (HIPO) employees have been the mainstay of many talent management and succession planning system. Their … Read more
It’s Time for HR to Finally Get Serious About Becoming Strategic
Let me state right up front that I’m a huge fan of yours, HR. But it’s time for you to get serious about making some very long-overdue changes. I’ve spent … Read more
Great Leaders Aren’t Born, They’re Cloned
“Last night on an elevator in New York, headed to dinner with my colleagues, a woman on the elevator asked if I was China Gorman. When I said yes, … Read more
How Culture and Values Fit Into the Onboarding Experience
The moment your new hire walks through the door can be intense for all members of your workplace. This is especially true in the world of a startup, where … Read more