Do you know Dottie? I had spent many hours studying and memorizing formulas to do calculations for the case studies,” he recalls. “The teacher … Read more
Five Tips For Brand New Managers
First of two parts So, you’ve been promoted to a manager position and have people reporting directly to you. But with great power comes great … Read more
Making HR a Key Differentiator — and a Driver of Customer Satisfaction, Too
What is the purpose of Human Resource management? Is it to administrate brains, send them letters and pay them? Or, is it to connect brains, drive … Read more
Hiring Wisdom: Here’s a Surefire Formula For Business Success
While you probably do extensive recordkeeping to track how well your team meets customer service standards and goals, I doubt you track how well you are … Read more
When It Comes to Feedback, Are Your Employees Ready for “Radical Candor?”
Getting helpful feedback at work has always been a challenge. You hear from the boss immediately if you screw up. Otherwise, the annual performance review … Read more
How (and Why) Great Leaders Are Great at Delegating
One thing I love about the work I do is that it gives me contact with a wide range of leaders. I especially enjoy the opportunity to learn from those whose … Read more
Is There A Good Way To Fire Someone? No, But Don’t Ever Do It By Phone
Editor’s Note: As I wind down my stint as Editor of TLNT — yes, I’m going to be leaving next month— I wanted to share some of my favorite posts. Here’s one … Read more
Hiring Wisdom: Why Do You Tolerate Mediocre, Underperforming Employees?
Have you ever noticed how we humans tolerate all kinds of things on a daily basis? Commute traffic, nosey neighbors, and crying babies on planes are just a … Read more
Don’t Look Now, But Your Millennials Are Searching For Their Next Gig
It’s not true that your Millennials are more likely to job hop than other generations, but they’re probably already looking for their next … Read more
What Employers Need to Know About Dealing With the Zika Virus
By Thomas Benjamin Huggett The Zika virus is receiving significant press coverage, including reports that it may cause birth defects if pregnant women are … Read more