HR professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and policies, … Read more
How to Make Salary Transparency Work at Your Company
Editor’s Note: This is part of a duo of simultaneously published articles about our collective discomfort addressing salary issues more openly. Check … Read more
Dump That Part of Your Communication That People Skip
When asked by an aspiring novelist the secret to his success, crime novelist Elmore Leonard replied: “I try to leave out the parts that readers tend to … Read more
Communicate Personal Loyalty As a Leader
It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of course, … Read more
4 Reflections for HR Leaders Facing Enormous Changes
Like many HR professionals, leading through COVID-19 has been one of the most difficult challenges I have seen in my 20-year career. As an Orlando, … Read more
Need to Communicate Change in the Workplace? Focus on WIIFM to Gain Employee Buy-In
Sheryl Crow’s song “A change Would Do You Good” certainly isn’t about organizational change. But emphasizing how a change will benefit employees is an … Read more
4 Interview Questions to Avoid Hiring Toxic Employees
Your success often depends on the emotional intelligence of people you hire in strategic positions. That means you need to make hiring decisions based on … Read more
Structuring the Hiring Interview
In my first few years as owner/CEO of a small business, I wasted far too much time interviewing job applicants. My habit was to ask a few softball … Read more
Adapting the HR Communications Toolkit for a Post-COVID World
The COVID-19 crisis has upended the workplace as we know it. To prevent the pandemic’s spread, employees everywhere have made the shift to remote work. … Read more
How to Reverse a Bad First Impression
You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that impression. Case … Read more