Not long after the social-justice uprising following the death of George Floyd, I was on a video call with a group of leaders inspired to dismantle racism … Read more
How to Keep Hypotheticals From Burying You
Suppose you’re in a staff meeting or rolling out a new policy in an all-hands meeting, and Rani, an employee, poses this question to you: “You say that … Read more
Capture Mentoring Moments for Career Growth
Early in my writing career, an executive assistant to the CEO of a large oil-tool company astounded me with her business acumen — and how she got it. More … Read more
How to Guarantee Employees Understand You
Envision the last time you presented new information to a group of employees in an extended session of one to three hours: Rolling out new software and how … Read more
The One Question You Have to Answer Correctly Every Time
As an HR leader, you get questions every day; some serious, some trivial. “What else is the company going to do to protect us from COVID?” “What did you … Read more
Valid Excuses to Avoid Giving Feedback Are Still…Excuses
We spend our entire lives engaging with feedback. It starts in school with report cards, grades, test scores, and even parent-teacher conferences (which … Read more
Is Remote Work Failing Your Company? The Problem Might Be Your Company.
When the pandemic sent everyone home to work for the foreseeable future, little changed for those already accustomed to working from home. Many of these … Read more
Why Not Publish a Book to Promote Your Career or Organization?
You’ve probably heard of Basecamp, the popular project-management tool for team collaboration. The company, 37Signals, that produced this software hit the … Read more
Wanted: Great Leadership
Great leaders are often made during the worst possible times. Franklin Roosevelt and Winston Churchill would be relegated to relative obscurity were it not … Read more
5 Reasons Your Wellness Program Is Failing (And How to Fix It)
Employee wellness programs have become all the rage over the past few years with companies leveraging them as competitive differentiators for hiring and … Read more