A boss’s offhand comment, “Be sure to leave time for Q&A,” often causes great concern among presenters. Maybe they have flashbacks of presidential … Read more
What 2020 Taught HR About Communications
I never even heard the term “fake news” until 2016. Although it rapidly became a Donald Trump rallying cry, cynically (and inaccurately) tied to respected … Read more
What to Ask — and Not to Ask — in Employee Surveys
With in-person interactions being few and far between for many teams, employee engagement is especially crucial to your business’ success. It starts with … Read more
5 Steps to Think Clearly When You Write
An employee at a large oil company submitted a suggestion that netted him $18,000 from his company’s incentive-awards program. Although I can’t share the … Read more
How to Turn Down Applicants Tactfully — and Truthfully
Eggs and rejections should be done over-easy. Turning down applicants with class pays off in your long-term recruiting efforts and reputation as a great … Read more
How COVID-19 Has Changed Communication for the Better — and the Worst
When you have yet another email hitting your inbox with an invitation to an online meeting, how do you react? Eager to take part or irritated at the … Read more
5 Metrics for Your Corporate Communication
Ask executives if their organizations communicate well, and chances are you’ll hear a resounding yes. But ask those a little lower in the ranks and you may … Read more
HR Famous: United Airlines vs. Blondes Lawsuit, and Slack Growth Woes
In episode 34 of The HR Famous Podcast, longtime HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee come together to discuss a recent … Read more
How to Deal With an Obnoxious Know-It-All
How do you manage an obnoxious employee or vendor? Glad you asked — and I know you’re “asking for a friend” because no one wants to admit they’ve hired … Read more
How to Manage Resistance to Change
People don’t like change. We seek pleasure, avoid discomfort, and are creatures of habit. In fact, research indicates that the longer something has been … Read more