Following the recent Supreme Court justice confirmation hearings and the presidential and vice presidential debates, you heard the pundits, as well as … Read more
Start With a Joke — or Maybe Not!
The standard line among professional speakers about the importance of humor, even in serious business or technical presentations, goes like this: Question: … Read more
Say What You Have to Say, Don’t Read Your Script
We’ve just come through a political season where we heard (or saw?) speakers reading their scripts — during the conventions, during Supreme Court … Read more
5 Leadership Communication Habits That Destroy Unity
Cyberbullying has received increased attention during the last few years, focusing primarily on children and teens. But adults can be bullying victims as … Read more
4 Communication Lessons From Leaders Who Fail
Many so-called experts today talk about leadership but have never led anything more complex than a high-school marching band. They offer principles as if … Read more
Getting a Grip on Common Grammar Errors
HR often plays the parental role within an organization, particularly in sensitive or crisis situations like mergers, natural disasters, layoffs, or … Read more
When Frontline Workers Return to Work
As people start, stop, and start again to return to the workplace, they are likely to see large-scale changes. Such changes will be especially paramount in … Read more
Do You Have Executive Presence?
At a SHRM mega-session years ago while speaking on the topic of executive presence, I included an audience demonstration about the body language aspect of … Read more
When Covid-19, Remote Work, and Timekeeping Compliance Collide
The rapid transition of many employees to a remote working environment due to COVID-19 presents challenges for maintaining compliance with wage and hour … Read more
Handling Hecklers in the Cheap Seats — Virtual and Otherwise
You have 60 seconds to name all the movies that include a scene like the following: The heroine (or hero) is standing in front of a gathering of … Read more