As people start, stop, and start again to return to the workplace, they are likely to see large-scale changes. Such changes will be especially paramount in … Read more
Do You Have Executive Presence?
At a SHRM mega-session years ago while speaking on the topic of executive presence, I included an audience demonstration about the body language aspect of … Read more
When Covid-19, Remote Work, and Timekeeping Compliance Collide
The rapid transition of many employees to a remote working environment due to COVID-19 presents challenges for maintaining compliance with wage and hour … Read more
Handling Hecklers in the Cheap Seats — Virtual and Otherwise
You have 60 seconds to name all the movies that include a scene like the following: The heroine (or hero) is standing in front of a gathering of … Read more
Secrets Savvy Presenters Use to Keep a Q&A Helpful
A boss’s offhand comment, “Be sure to leave time for Q&A,” often causes great concern among presenters. Maybe they have flashbacks of presidential … Read more
What 2020 Taught HR About Communications
I never even heard the term “fake news” until 2016. Although it rapidly became a Donald Trump rallying cry, cynically (and inaccurately) tied to respected … Read more
What to Ask — and Not to Ask — in Employee Surveys
With in-person interactions being few and far between for many teams, employee engagement is especially crucial to your business’ success. It starts with … Read more
5 Steps to Think Clearly When You Write
An employee at a large oil company submitted a suggestion that netted him $18,000 from his company’s incentive-awards program. Although I can’t share the … Read more
How to Turn Down Applicants Tactfully — and Truthfully
Eggs and rejections should be done over-easy. Turning down applicants with class pays off in your long-term recruiting efforts and reputation as a great … Read more
How COVID-19 Has Changed Communication for the Better — and the Worst
When you have yet another email hitting your inbox with an invitation to an online meeting, how do you react? Eager to take part or irritated at the … Read more