A great workplace culture does more than merely share timely and relevant information with its employee — it goes to great lengths to listen to them … Read more
Do Your Talent Managers Know a Real Superstar When They See One?
Tt goes by many names: The A-player, The Game-Changer, The Superstar. Notice the sports theme? Maybe it’s because companies scout these candidates like … Read more
Want Productive, Engaged Team Members? Create Workplace Dignity and Respect
How do leaders and team members treat each other in your workplace today? Do they interact respectfully and civilly, or aggressively and selfishly — … Read more
Revisiting the Market Basket Revolt: How an “Employees First” Model Won Out
Last summer I chronicled the story of the Market Basket revolt (here, here, and here). To summarize, two cousins (both named Arthur, just to keep things … Read more
5 Ways You Can Help to Keep Your Employees Engaged and Growing
Regardless how they obtain the skills they need for the job, employees worth their paycheck have the desire to get better at what they do. They want to … Read more
Culture Needs Strategy. Strategy Needs Culture. What Does Amazon Need?
The media is scrutinizing Amazon, and for the usual media reasons — they are huge, successful, controversial and very, very different. They create a … Read more
Waiting Tables, and Other Smart Things That Wise Leaders Do
When the hedge fund Starboard Value took over the board of Darden Restaurants, the parent company of Olive Garden, Starboard’s CEO and Chairman Jeff Smith … Read more
Great People Practices Every Business Can Borrow from Pixar
We’ve all heard about the enviable amenities provided to employees at companies like Pixar. Among my own clients, I’ve heard sighs from leaders who lament … Read more
Maybe Amazon’s New World of Work Isn’t Right For Someone Like Me
“Nearly every person I worked with, I saw cry at their desk,” said former Amazon employee Bo Olson, who worked in book marketing. Or, they very wisely … Read more
The Importance of Connecting Culture to What Drives Business Success
Culture is not about being cool or even being a “best place to work.” It’s about being more successful. Period. So while a lot of organizations may spend … Read more