The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That’s … Read more
Forget Customer Experience, It’s All About the Employee Experience
“Taking care of the customer is our number-one priority.” “The customer is always right.” At least that’s what I’ve always been told. And I’ve practiced … Read more
7 Things You Can Do to Keep Your Best People
Have you ever lost a great employee to another employer? Hurts, doesn’t it? And while that person probably told you they were leaving for more money, … Read more
What It Takes to Change An Organization’s Culture
Note: This is part two of an interview conducted by Tim Kuppler with organization culture pioneer Larry Senn. Part one published yesterday. You can find it … Read more
12 Insights About Culture Change From a Workplace Culture Pioneer
Note: Today, TLNT features the first part of an interview with Larry Senn, one of the pioneers in the field of organizational culture and culture change. … Read more
How to Improve Performance With Better HR Metrics
The rise of data based applications has brought about a new era for the HR department. Processes developed in the 70s are now going through a … Read more
The Future Is 4 Years Away. Is Your HR Team Ready?
When the international law firm, Eversheds, working with the Winwark research group, launched the HR 2020 project, its objective was “to study the future … Read more
Are You Filling Jobs Or Consciously Hiring?
Many companies — from multinational mega-corporations to neighborhood markets — are still using outdated hiring techniques. Clinging to the ways of the … Read more
Three Performance Tactics to Help Your Company Grow
Today one of the key challenges most companies face is being able to scale rapidly while still keeping their innovative startup edge. Startups have few … Read more
Europe’s HR Leaders Worry Too About Becoming Business Partners
The days when the basic function of an HR professional focused purely on core HR matters of recruitment and payroll are long gone. “It was a simpler time,” … Read more