A customer service manager of a regional banking chain recently told me about a challenge her managers were having in getting young tellers to handle … Read more
Should Businesses Change to Better Accommodate Millennials?
Generation Y (also known as Millennials) can seem like a bit of an enigma. They were still tweens when American Idol first aired, they cringed (and … Read more
How Much Work Is Too Much Work? What Is the Limit to Productivity?
“Don’t smoke too much, drink too much, eat too much, or work too much. We’re all on the road to the grave—but there’s no need to be in the passing lane.” — … Read more
Managing Millennials: How to Handle Their FOMO (Fear of Missing Out)
With increased time spent on social media, the Fear of Missing Out (FOMO) is sweeping Gen Y/Millennial employees (including myself), as we are exposed to … Read more
Think We Have Skills Shortages Now? Just Wait Until We Get to 2020
Skills shortages in 2020 will rise to an entirely new level. And I’m not talking about STEM skills, although they’re critical. Or the ability to speak … Read more
How to Build Real Trust With Your Millennial Workforce
Millennials, the generation born between 1980 and 2000, are entering the workforce at huge numbers. They’re the biggest generation since the Baby Boomers, … Read more
Coping With the Rising Mobile Workforce and the BYOD Culture
My how things change. Several years ago, companies began taking employees out of offices and putting them into cubicles. From there, the trend went to open … Read more
Managing Millennials: Maybe You SHOULD Get Their Parents Involved
It doesn’t take a mechanical engineer to understand why a stool needs at least three legs to fully support and balance even the slightest weight. When … Read more
The Gen Y Workforce: What Causes Differences Around the Globe?
There has been a lot written recently on Generation Y (or Millkennials) in the U.S, but today I’m focusing on Gen Y globally. You may not realize it, … Read more
Digital Natives: Is Your Company a Go-To Place For Gen Y Workers?
You may know them as Millennials, Gen Y, Echo Boomers or the Peter Pan Generation. Whatever you call them, “Digital Natives” will form 70 percent of the … Read more