Leaders tend to focus on the internal benefits of culture — the ability to retain talent and improve performance. But the benefits of a strong culture also … Read more

Leaders tend to focus on the internal benefits of culture — the ability to retain talent and improve performance. But the benefits of a strong culture also … Read more
Does your organization have a set of stories and sound bites that your recruiters and hiring managers share with potential candidates, stories that say: … Read more
Back at the turn of the century when Google was just a startup bucking for excellence, they had a strict policy of hiring only Ivy League grads at the top … Read more
While you probably do extensive recordkeeping to track how well your team meets customer service standards and goals, I doubt you track how well you are … Read more
“Ray, you deserve a “D‑” for your performance today. You rambled for 50 minutes. It was obvious to all of us that you did not prepare at all … Read more
I recently caught a piece on the Marketplace Morning radio program, interviewing Adam Grant. He was sharing some of the interesting findings from his new … Read more
By David C. Forman In his new book, Fearless HR — Driving Business Results, argues that HR cannot move forward until it directly addresses the … Read more
It’s not true that your Millennials are more likely to job hop than other generations, but they’re probably already looking for their next … Read more
Nothing is easy today. When I lived in the U.S. (I currently work in Dubai), I would always marvel at late night TV commercials. My take was that whatever … Read more
More and more is written these days about the best ways to interact with each other in the workplace. And more and more, very different camps are forming … Read more