“Trust in institutions is no longer automatically granted on the basis of hierarchy or title; in today’s world, trust must be earned.” This is the … Read more
If A Boss Has To Go Undercover, They Aren’t Much Of A Boss At All
Editor’s Note: As I wind down my stint as Editor of TLNT — yes, I’m leaving next month— I wanted to share a few of my favorite TLNT posts. Here’s one from … Read more
11 Things Leaders Need to Talk About When They Meet With Their Staff
A few years back I wrote an article called Stop Having Status Meetings! 5 Better Things to do Instead. Status updates squander time that could be spent … Read more
Praise? It’s An Essential (and Critical) Skill For All New Managers
There is no shortage of skills that new managers need to develop as they transition from individual contributors to leading people for the first time. One … Read more
Want a Culture Like Netflix? You Need to Link Values and Recognition
Imagine for a moment that your own company’s culture is run like a professional sports team. Performers are highly rewarded for their contributions. … Read more
How Strong Cultures Help Companies Win Talent — and Customers, Too
Leaders tend to focus on the internal benefits of culture — the ability to retain talent and improve performance. But the benefits of a strong culture also … Read more
Selling Your Employer Brand: The Power You Find in Stories and Sound Bites
Does your organization have a set of stories and sound bites that your recruiters and hiring managers share with potential candidates, stories that say: … Read more
Google’s 5 Key Team Dynamics: Just Another Way to Define Engagement?
Back at the turn of the century when Google was just a startup bucking for excellence, they had a strict policy of hiring only Ivy League grads at the top … Read more
Hiring Wisdom: Here’s a Surefire Formula For Business Success
While you probably do extensive recordkeeping to track how well your team meets customer service standards and goals, I doubt you track how well you are … Read more
Leadership Today — It Takes an Entirely New and Flexible Mindset
“Ray, you deserve a “D‑” for your performance today. You rambled for 50 minutes. It was obvious to all of us that you did not prepare at all … Read more