I’ll admit it: I’m a Netflix fan. I haven’t been a big movie guy since my days of wearing tuxedo shirts while working at a Hollywood … Read more

I’ll admit it: I’m a Netflix fan. I haven’t been a big movie guy since my days of wearing tuxedo shirts while working at a Hollywood … Read more
This is third in my series, What Good General Managers DO I opened the series with a note that a good general manager makes sure s/he has the following … Read more
You create and reinforce your culture every day with the employee behaviors, actions and attitudes you recognize and reward. Last week I wrote about IABC … Read more
Back during the Internet tech boom of 1999, in what seems like a lifetime ago, I worked at a well known San Francisco dotcom that couldn’t help avoid … Read more
“Every situation is different. In medical school you are trained on certain basic emergency situation. One you begin your practice, basically everything … Read more
Clothier Abercrombie & Fitch, the 21st century’s equivalent of the old South’s Woolworth’s lunch counter, is being sued again by the … Read more
I’m a tough sell when it comes to SHRM conference general session speakers. Some say I’m too tough, but my philosophy is that the majority of … Read more
Work/life balance? This popular phrase gets a lot of press, but I find it inaccurate at best. Now that technology allows many of us to work 24/7 from … Read more
Managers and leadership can only influence so much. Our own attitude is up to us. As if the discussion over engaged employees vs. satisfied employees … Read more
In the past few days, a pair of notable airline stories have hit the news. On June 20, two planes almost collided at John F. Kennedy International Airport … Read more