The most powerful competitive advantage any organization can have is employees WHO CARE. People who care about doing their jobs well. Who care about the … Read more
Why Good Management Just Makes Good Sense
Recently I read a newspaper article titled, “Managing? What Nonsense!” In this article, the writer joins the chorus in lamenting the … Read more
A Sad Workplace Truth: People Don’t Just Become More Strategic
As I am preparing for a session next week with an executive team on Leading Transformation, I got thinking about what blocks organizations from getting … Read more
Total Recall, 2012 Edition: Do You Recognize This Workplace?
Editor’s note: We asked a number of writers to take a look at the movies from the summer of 2012 with an HR or talent management theme. Bob Duffy was … Read more
Are There Unsung Heroes in Your Workforce? (Hint – It May be IT)
I’m having computer issues today. As I’m sure everyone reading can attest, nothing can destroy your productivity or plan for your day than computer issues. … Read more
The Strong Personality Safeguard: How a Smart Leader Changed His Style
While conducting a program on how to recognize and work with different personality styles, I heard a great example of self-awareness from the group’s … Read more
Retaining Talent? It Starts at the Top
Hiring and retaining top talent is critical to every business’ success. But many employers are reporting that despite the high number of job seekers in the … Read more
The Employee Walk of Shame: How HR Can Help Make It a Little Easier
I’ve lost jobs and I’ve called old employers to see if they would want to hire me back. I’ve usually gotten a response that sounded something like, “Oh, … Read more
The Lesson of Neil Armstrong: Anyone Can Find the Quiet Courage to Lead
If I were to ask people how to describe you, would “courageous” show up in the list? It seems we tend to associate that word with situations of life and … Read more
Customer Satisfaction: Why Don’t More Companies Do the Right Thing?
I don’t know if you heard the story about the little 10-year-old girl that was flying unaccompanied on a plane trip** from San Francisco to Traverse City, … Read more