I’m based outside of Boston, and the big news in these parts last week was the work stoppage by employees at Market Basket, a New England-wide, family … Read more
Why Today’s Businesses Must Become “Enlightened Organizations”
Call it a combination of ohhhhm and aha! Those simple, powerful sounds sum up what my colleagues and I think is crucial for organizations when it comes to … Read more
What? 6 Minute Bathroom Breaks? It Sounds All Wrong, But May Be Right
I believe in natural selection. When the Internet went crazy last week because some little known company was only allowing their employees six (6) minutes … Read more
Evolving Your Workplace Culture: History Shows It Takes a Bold Vision
CEO’s continue to publicly proclaim their efforts to manage significant and meaningful culture change. Some miss the mark and show their lack of … Read more
The Lesson From the Microsoft Cuts: Don’t Mix the Message on Layoffs
“This is not good. One of the guys on the marketing team I work with just got fired. OMG, they just fired another one. It is just crazy around here … Read more
Why is There Such a Misguided Concern Over Poaching Talent?
A common complaint made about development programs is the concern that it will create employee turnover. As employees develop new capabilities they will be … Read more
Traits of the Great: 5 Qualities That Distinguish the Best Managers
Bad managers cost businesses billions of dollars each year. One of the most important decisions leaders make is simply whom they hire as managers, … Read more
When Was Your Last Good Talent Check-up?
When you’re feeling good, it’s easy to take your health for granted. Most of us appreciate when we feel great, but few of us spend the time to figure out … Read more
The Cultural Tipping Point: The 4 Reasons Change Initiatives Fail
My fascination with culture began more than 40 years ago when another young industrial engineer named Jim Delaney and I started a process improvement … Read more
The Big Freeze Out, or Why You Can’t Ignore the Dissed-Engaged
What do you do with a productive outlier? Especially when she’s a smart problem-solver who is sometimes collaborative, and works well with others, but … Read more