Have you noticed how people often don’t respond positively to your well-meaning advice and professional opinion? What about when you challenge their … Read more
Six Ways to Train Your Team to Make Smart Decisions Fast
Senior leaders can’t be everywhere all the time, and when their direct reports can’t make a decision without asking them first, they risk losing the client … Read more
Do Your Talent Managers Know a Real Superstar When They See One?
Tt goes by many names: The A-player, The Game-Changer, The Superstar. Notice the sports theme? Maybe it’s because companies scout these candidates like … Read more
Want Productive, Engaged Team Members? Create Workplace Dignity and Respect
How do leaders and team members treat each other in your workplace today? Do they interact respectfully and civilly, or aggressively and selfishly — … Read more
Revisiting the Market Basket Revolt: How an “Employees First” Model Won Out
Last summer I chronicled the story of the Market Basket revolt (here, here, and here). To summarize, two cousins (both named Arthur, just to keep things … Read more
The War on Talent Isn’t Easing, But More Are Looking For “Their Next Opportunity”
LinkedIn just released its 2015 Talent Trends report, compiling responses from more than 1,600 professionals in the United States and Canada. Here is a … Read more
The Key to Engaged Employees? It’s Mainly About Better Communication
Harvard Business Review recently sponsored an Interact/Harris Poll of around 1,000 U.S. employees that asked them to rank their top complaints about … Read more
Blowing up the Annual Performance Review? Start with the Annual Engagement Survey
The Washington Post said it best: “Big business is falling out of love with the annual performance review. Some of the world’s most admired organizations, … Read more
Want Higher Engagement? Multiple Recognition Channels Can Get You There
Here’s what I like about whitepapers from IBM’s Smarter Workforce Institute: They are short in length and long on data and context. I appreciate that they … Read more
Open Enrollment Lesson: Small Changes Can Have a Big Impact on Coverage or Costs
By Michelle Andrews, Kaiser Health News During this fall’s open enrollment period, workers who get health insurance through their employers may not see … Read more