If business leaders refuse to settle for second best in consumer satisfaction, then it should also be unacceptable to hold back from becoming one of the … Read more

If business leaders refuse to settle for second best in consumer satisfaction, then it should also be unacceptable to hold back from becoming one of the … Read more
In recent years, it has been difficult to predict with certainty what employers can expect from the Equal Employment Opportunity Commission (EEOC). While … Read more
The November HR Roundtable was doing its best to play the part of soothsayer and look ahead to what hasn’t happened yet. The topic was “Anticipating the … Read more
Gallup estimates that manager’s account for at least 70% of the variance in employee engagement scores across business units. Team effectiveness depends on … Read more
I’ve written before that middle managers are the tip of the spear, organizationally speaking, for everything. Productivity? Check. Change management? … Read more
The Department of Labor’s (DOL) new overtime rule didn’t take effect on December 1 as many thought it would. Instead, it was temporarily blocked by a … Read more
Approximately 90% of people in western cultures get married by the time they turn 50. In the U.S., nearly half of the couples end up getting a divorce. … Read more
The rise of the employee experience is the next topic human resources professionals should pay attention to and here’s why. Try this experiment. Go to … Read more
With the holiday season upon us, now is a good time to pause and reflect on current trends and developments in business – and in the spirit of the … Read more
If you are a college basketball fan like I am, when you hear the words “Final Four,” you smile. I hope that, after reading and applying what I am sharing … Read more