Editor’s note: Sometimes, readers ask about past TLNT articles that they have heard about but may have missed. That’s why every Friday, we’re republishing … Read more
Stephen Harding
Thomas O. Davenport is a senior practitioner in the San Francisco office of Towers Watson. He provides advice on human capital strategy, employee and organization research, and leadership development. Contact him at tom.davenport@towerswatson.com. Stephen D. Harding is a senior practitioner in the London office of Towers Watson. He has consulted in employee research and organizational behavior for 20 years, managing employee research projects throughout Europe.