Stephen Balzac is an expert on leadership and organizational development. A consultant, author, and professional speaker, he is president of 7 Steps Ahead, an organizational development firm focused on helping businesses get unstuck. He is the author of “The 36-Hour Course in Organizational Development,” published by McGraw-Hill, and a contributing author to volume one of “Ethics and Game Design: Teaching Values Through Play.” Steve's latest book, "Organizational Psychology for Managers," will be published by Springer in late 2013. For more information, or to sign up for Steve’s monthly newsletter, visit 7stepsahead.com. You can also contact him at 978-298-5189 or steve@7stepsahead.com.