Penny Fletcher has been a training professional across industries for almost 30 years.  She had 19 years’ experience as a teacher and administrator before transitioning to human resources, a field she has worked in for the last 14 years.  She holds both PHR and SHRM certifications and is also a certified Lean Leader in the Six Sigma program. Over the course of her human resources career, she has supported a school district, a government contractor, the Fort Worth, Texas Police Department, and a hotel/resort. She is very active in both the state and local SHRM affiliates, currently serving as president of Frontier Human Resources. She is also an industry champion for the Hospitality/Tourism Next Gen Sector Partnership in her area.