Paul Smith is director of Consumer & Communications Research at the Procter & Gamble Company in Cincinnati, Ohio, and a highly-rated keynote speaker and trainer on leadership and communication. In his two decades of experience at P&G and Andersen Consulting, Paul has served in leadership positions in several multi-billion dollar business units, manufacturing plants, consulting roles, and sales teams working directly with global retailers including Wal-Mart, Sam’s Club, and Costco. Contact him at LeadWithaStory@gmail.com.