I recently made a presentation to the Association for Residential Cleaning Services International which included a discussion about “the employee from … Read more
Once you have made a decision about an applicant for some reason (such as the way they filled out the application blank or something you like or don’t like … Read more
If you don’t know where you’re going, any road will take you there. That’s why most businesses devote so much of the fourth quarter to … Read more
Question: Why is it so hard to convince owners and hiring managers to be proactive when it comes to hiring? Is it because they just don’t know how to do … Read more
Below is a recruitment ad published in the New York City edition of Craigslist. Really not a lot of skill required. Not really a great ad. One positive: it … Read more
In the employee selection process, there are only two questions that need to be answered: Are you the right person for the job? Is the job right for you? … Read more
According to the U.S. Department of Labor, over 87 percent of employees fail not because they cannot do the job, but because they will not. In other words, … Read more
The easiest things to say in an exit interview is that the reason you are leaving is for things like going back to school, moving out of the area, or being … Read more
Your brain is a powerful instrument. Ask it for reasons why you should hire someone and it will respond with things like: She’s smart. He made a great … Read more
Stop promoting people to management positions because they are great at their jobs. I can’t tell you how many times I’ve seen employers promote a STAR … Read more