Laura MacLeod, LMSW is an HR expert. Following her transition from union employee to hourly worker, Laura created From the Inside Out Project® with all levels of employment in mind to assist in maintaining a harmonious workplace. Laura teaches conflict resolution, problem solving and listening skills using an innovative method that addresses the human interactive challenges. Her methods have proven successful in various industries including the fields of business, hospitality, retail, and banking. You may contact her at Laura@FromTheInsideOutProject.com.