Kathy Hagens is the founder and CEO of Common Courtesy, LLC. Its origins: as more and more of her co-workers and business associates lost their corporate positions in tough economic times, they began sharing their experiences with her. They were frustrated with not only wanting to work and not being able to secure a position, but also the experiences they were encountering when they were interviewed for positions. It became evident quite quickly to Hagens that the basics of common courtesy seem to be overlooked during the candidate experience. Hagens is a marketing communications and branding executive with more than 25 years experience in building strong marketing organizations. Her experience includes strategic planning, competitive positioning, sales training, branding, advertising, public relations, internal and external communication, company websites, electronic marketing, social media and event planning. Read her blog at common-courtesy.com.