Jim Domanski, president of Teleconcepts Consulting and writer/editor of Telesalesmaster.com has helped B2B telesales reps, tele-prospectors, consultants, advisers, trainers, coaches and entrepreneurs use the phone more effectively and successfully to sell and market their products. Jim has written four books on tele-sales including The Tele-Sales Coach. He?s been featured in such publications as The Financial Post, Sales and Marketing Management, Advertising Age, and The Globe and Mail. As a trainer and a coach, Jim is known for his common sense no-holds-barred-tell-it-like-it-is approach to workshops. He has trained dozens and dozens of companies and thousands of reps. Contact him at jim@teleconceptsconsulting.com or by phone at 613-591-1998.