Jack Smalley, SPHR, serves as the director of HR learning and development for Express Employment Professionals , one of the nation’s largest privately-held staffing firms. He provides human resource training and consulting for more than 585 Express offices and clients in the U.S. and Canada. Smalley has more than 30 years experience in the HR field, including executive-level management in a number of different industries such as oil, chemical and packaging with an emphasis in manufacturing, engineering, sales, logistics and corporate management. Contact him at Jack.Smalley@ExpressPros.com.