Heather Hartmann (hhartmann@staffing.org) is manager of the Human Capital Metrics Consortium, an independent nonprofit hosted by Staffing.org. Founded to establish standard, universally comparable human capital metrics, the Metrics Consortium also conducts year round standard benchmark surveys. These are the largest surveys of their kind and provide the basis for highly quantitative quarterly reports. Heather has over fifteen years of staffing experience including key positions at Accenture, Cap Gemini Ernst and Young and Peabody Energy. She is an Advisor to Staffing.org and has served as a Director and Vice President of SHRM/Employment Management Association.